Privacy Policy

Mount Barker Mazda is committed to safeguarding the privacy of individuals. This Privacy Policy sets out how Mount Barker Mazda manages personal information. It is structured as follows:

1. Personal information Mount Barker Mazda collects
2. Use and disclosure of personal information
3. Automated decision making
4. Cookies
5. Links to other websites
6. Marketing
7. Overseas transfers
8. Access and correction
9. Contacting Mount Barker Mazda and complaints
10. Changes to Privacy Policy

1. Personal information Mount Barker Mazda collects

The main types of personal information Mount Barker Mazda collects and holds are:

• contact and identification information for individuals seeking to buy or sell vehicles with Mount Barker Mazda such as name, date of birth, contact number(s), email address(es), residential and/or business address(es), demographic information (such as postcode, age, gender) and driver's licence details;
• vehicle and servicing details for Mount Barker Mazda's customers including vehicle registration, vehicle purchase details, service appointment bookings;
• finance details for Mount Barker Mazda's customers seeking finance such as financial, insurance or credit information, marital status, employment details and history;
• contact details for individuals working for Mount Barker Mazda's business partners and suppliers;
• information provided by an individual as part of a recruitment process such as name, contact details, prior employment history, qualifications, referee details and, if applicable, details for background checks; and
• other information provided by individuals while interacting with Mount Barker Mazda.

Mount Barker Mazda collects personal information in the course of running its business in a range of different ways, typically through:

• interactions with individuals (e.g. through any records Mount Barker Mazda keeps of telephone calls, or emails received, or messages sent to Mount Barker Mazda or posted on Mount Barker Mazda's pages on social media);
• Mount Barker Mazda's website;
• use of social media;
• employment applications;
• third party service providers; and
• provision of customer service and support.

Where practicable, Mount Barker Mazda collects personal information in connection with running its business directly from the individual concerned. On occasion Mount Barker Mazda may collect personal information from someone else such as when speaking to a referee for a job applicant or doing screening for onboarding a new supplier or customer.

2. Use and disclosure of personal information

Mount Barker Mazda stores personal information in electronic and paper form.

Mount Barker Mazda uses and discloses personal information as follows:

• to source vehicles and sell them to Mount Barker Mazda's customers and to provide other related services to customers such as vehicle servicing and assist with arranging financing to purchase a vehicle;
• to manage arrangements with Mount Barker Mazda's customers and prospective customers;
• to obtain products, services or information from Mount Barker Mazda's suppliers;
• to assess what vehicles a person may be interested in purchasing (e.g., based on the person's interests and other information Mount Barker Mazda knows about them);
• to operate and manage Mount Barker Mazda's website, social media and other communications and media channels;
• subject to applicable laws, to conduct marketing;
• for processing and assessing employment applications; and
• for such other purposes authorised or required by law.

It may be necessary to share personal information with organisations that provide products or services to Mount Barker Mazda. For example, Mount Barker Mazda may use third party service providers for the organisation of customer care, implementation of promotions, development of offers, communication and contact with customers, organization of events and for the purpose of obtaining advice and managing its affairs. Mount Barker Mazda also uses third party service providers for credit card processing/payment and for IT services (hosting services, database maintenance, etc.).

3. Automated decision making

Mount Barker Mazda uses computer programs to make decisions affecting a person's interests to offer products or services that could be of interest. This is typically done via AI Agents within website chat or SMS. The sorts of personal information Mount Barker Mazda uses in the operation of the computer program is browsing history on Mount Barker Mazda's websites, name, contact information, and other information you may input into Mount Barker Mazda's websites. The level of human oversight Mount Barker Mazda provides over these decisions is limited — responses and recommendations may be generated automatically, with human review available where a person requests it or where required for follow-up by Mount Barker Mazda's staff.

4. Cookies

Mount Barker Mazda uses cookies on its website. Cookies are small text files that are stored by the website user's browser when they visit a website. This identifies the browser used and can be recognised by Mount Barker Mazda's web server. Mount Barker Mazda may use cookies to associate a user with social media platforms and, if the user so chooses, enable interaction between the user's activities on Mount Barker Mazda's platforms and those social media platforms. Mount Barker Mazda's website also uses cookies to analyse website traffic and help provide a better website visitor experience. Website users can make certain choices about the use of cookies through their browser settings. However, if the user disables certain cookies, this may prevent the user from taking full advantage of Mount Barker Mazda's website.

5. Links to other websites

Mount Barker Mazda's website may contain links to third party websites. Mount Barker Mazda does not control or otherwise determine the privacy practices of these third party sites. To find out about their privacy practices, you should check their websites for their privacy policy, or otherwise ask them about their privacy practices.

6. Marketing

If you have received a direct marketing communication from Mount Barker Mazda and do not wish to receive these communications from Mount Barker Mazda in the future, just use the “unsubscribe” function in the email or SMS, or tick the opt out box on postal communications and return the mailed item to Mount Barker Mazda.

7. Overseas transfers

Mount Barker Mazda's website/s are hosted in Australia. On occasion, a third party service provider Mount Barker Mazda engages or that Mount Barker Mazda is instructed to provide information to may be outside of Australia however, the location of the third party would depend on the specific situation.

8. Access and correction

An individual may request access to or correction of any of the personal information Mount Barker Mazda holds about them by contacting Mount Barker Mazda during business hours on 08 8339 2409 or via the contact page.

Mount Barker Mazda may require an individual making a request to verify their identity before processing their request.

Mount Barker Mazda will aim to respond to all requests promptly and within 30 days.

Mount Barker Mazda may refuse a request where permitted or required by law. Mount Barker Mazda will comply with any regulatory requirement to give reasons for its decision.

9. Contacting Mount Barker Mazda and complaints

If you have any queries, concerns or complaints about how Mount Barker Mazda handles your personal information please contact Mount Barker Mazda during business hours on 08 8339 2409 or via the contact page. Mount Barker Mazda may require an individual making a request to verify their identity before processing their request.

Please provide sufficient details so that Mount Barker Mazda can understand the nature of your concern. In most cases, Mount Barker Mazda will ask that you put your request in writing.

Mount Barker Mazda takes all complaints seriously and will use reasonable endeavours to investigate and respond to a complaint in writing within 30 days of receiving the written complaint. If you remain unsatisfied by Mount Barker Mazda's response to your complaint, you may be entitled to refer your complaint to the Office of the Australian Information Commissioner.

• Phone: 08 8339 2409
• Mailing Address: 9 Mount Barker Rd, Totness, SA, 5250

10. Changes to Privacy Policy

Mount Barker Mazda may make changes to this Privacy Policy by posting the revised policy on its website. Please check back from time to time to review this Privacy Policy.